Mike Tark
@mykhailo
Experienced Customer Service Professional with a background in logistics.
What I'm looking for
I'm an experienced Customer Service Professional with a strong background in logistics and retail. My career has been dedicated to providing high-quality client assistance, whether in face-to-face interactions or remote environments. I pride myself on my effective communication skills and my ability to resolve conflicts efficiently, ensuring that every customer leaves with a positive experience.
Throughout my career, I have worked in various roles that have honed my skills in customer service and sales support. At Everest Transportation System, I successfully leveraged the DAT system to connect with qualified drivers and negotiate service agreements, which significantly enhanced customer satisfaction and contributed to increased company revenue. My attention to detail and time management skills have allowed me to maintain high standards in all my responsibilities, from processing documentation to resolving financial discrepancies.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Subway & Safeway
Jul 2024 - Jul 2024 (0 months)
Delivered high-quality customer service, ensuring positive client experiences. Handled customer inquiries and resolved complaints effectively while maintaining product knowledge and adhering to store policies.
Customer Service & Sales Support Representative
Everest Transportation System
Jul 2021 - Jul 2022 (1 year)
Leveraged DAT system to connect with qualified drivers, negotiate service agreements, and enhance customer satisfaction. Coordinated communication between drivers and internal teams to resolve service cost issues.
Customer Service Representative
Everest Transportation System
May 2020 - Jul 2021 (1 year 2 months)
Acted as a primary point of contact between truck drivers and the financial department, ensuring clear communication. Provided ongoing support to drivers and resolved issues related to delivery schedules.
Education
Degrees, certifications, and relevant coursework
Mike hasn't added their education
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