M vinayaga murthy
@mvinayagamurthy
Technical Support Engineer at Acenet Technologies supporting Windows and Unix systems, with experience in EDC terminals and LAN networking.
IndiaWhat I'm looking for
At Acenet Technologies pvt ltd, I install and manage Windows and Unix systems, troubleshoot system and operating-system issues, and administer user accounts.
I also configure and maintain network printers, assemble computer systems, and install desktop software and antivirus updates.
At Hitech Sytems pvt ltd, I handled installation of VeriFone, Ingenico, Axalto, and Schlumberger EDC and smart card terminals at merchant locations. I provided online solutions to merchants and assisted field service engineers with escalated technical issues.
Earlier, as a Field Engineer at SR system Pvt ltd, I handled helpdesk issues for weighing scale terminals, maintained minor network issues, and downloaded software through FTP. I hold a Red Hat Certified technician credential and have knowledge of Linux and Windows administration and LAN networking.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Acenet Technologies Pvt Ltd
Jul 2016 - Present (10 years 2 months)
Installed and managed Windows NT/Windows 2012 and Unix in various environments. Handled system issues, configured network printers, assembled systems, and performed troubleshooting and OS-related support.
Service Coordinator
Hitech Systems Pvt Ltd
Jan 2004 - Jun 2016 (12 years 5 months)
Handled installation of VeriFone, Ingenico, Axalto, and Schlumberger EDC terminals at merchant locations. Provided online solutions to merchants, resolved escalated technical issues, and prepared daily and monthly reports.
Field Engineer
SR System Pvt Ltd
May 1997 - Dec 2003 (6 years 7 months)
Attended helpdesk calls and resolved issues with weighing scale terminals. Allocated calls to field engineers, updated daily reports, and maintained minor network issues.
Education
Degrees, certifications, and relevant coursework
Annamalai University
Bachelor of Computer Applications, Computer Applications
Pursuing Bachelor of Computer Applications (BCA), currently in the second year.
Arulmigu Palani Andavar Polytechnic
Diploma, Electronics & Communication Engineering
Grade: 67.2%
Completed Diploma in Electronics & Communication Engineering in April 1997 with 67.2% marks.
Red Hat
Red Hat Certified Technician, Linux Administration
Certified as Red Hat Certified Technician (RHCT) with certificate number 604006862699058.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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