Muwanayo Siyame
@muwanayosiyame
Experienced business development professional driving growth and profitability.
MalawiWhat I'm looking for
I am an experienced business development professional with a proven track record in driving growth and profitability. My expertise lies in conducting full sales cycles, from market research to identifying new business opportunities. I excel in building and maintaining strong partner relationships and advising customers on tailored solutions.
In my role as Regional Manager at Malawi Posts Corporation, I led business development efforts, overseeing the entire sales cycle from market research to client acquisition. I actively sought and generated qualified leads, collaborated with cross-functional teams, and negotiated contracts to ensure successful deal closures. My background in logistics operations and customer service has equipped me to contribute effectively to any organization.
Throughout my career, I have spearheaded initiatives that optimized logistics processes and enhanced service delivery, demonstrating my ability to drive innovation and achieve tangible results. I am currently pursuing my MBA and a Master's in Strategic Management, further enhancing my skills in strategic decision-making and leadership.
Experience
Work history, roles, and key accomplishments
Regional Manager
Malawi Posts Corporation
Apr 2020 - Jun 2024 (4 years 2 months)
Led business development efforts, overseeing the entire sales cycle from market research to client acquisition. Generated qualified leads, advised customers on tailored solutions, and negotiated contracts for successful deal closures.
Postal and Courier Operations Manager
Malawi Posts Corporation
Jan 2015 - Apr 2020 (5 years 3 months)
Managed logistics processes and key performance indicators, focusing on optimizing operations and improving service delivery. Played a crucial role in training programs and logistics budgeting.
Assistant Postal Officer
Malawi Posts Corporation
Jan 2011 - Dec 2014 (3 years 11 months)
Handled postal products and services, providing exceptional customer service and managing mail processing. Contributed to increased customer satisfaction and operational efficiency.
Customer Service Advisor
Chatonda Lodges & Hotels
Jan 2010 - Jan 2011 (1 year)
Enhanced guest satisfaction by implementing a feedback system and training new team members. Resolved complex guest inquiries and complaints, boosting customer retention rates.
Education
Degrees, certifications, and relevant coursework
Malawi College of Accountancy
Masters in Business Administration, Business Administration
2023 - 2025
I am studying business administration and management, emphasizing strategic decision-making and leadership.
University of Derby
Masters of Science, Strategic Management
2022 - 2025
This program provides me with a comprehensive understanding of strategic management and leadership, enhancing my ability to drive organizational success.
University of Derby
Bachelor of Science, Business Management
2019 -
I completed my Bachelor of Science in Business Management, gaining a solid foundation in business management and administration.
Association of Business Executives (ABE)
Advanced Diploma, Business Management
2015 - 2017
I studied advanced business management, focusing on developing strategic and operational management skills.
Tech stack
Software and tools used professionally
Availability
Location
MalawiAuthorized to work in
Job categories
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