Mustafa Doğan Kınacı

I've managed full B2B sales cycles at Pronet Security, from prospecting and cold calls to closing security-services deals. I closed five sales in my first eight days after training and averaged 6–8 sales per month against a 4–5 quota.

I use Salesforce daily to build pipelines, track leads, and add new B2B contacts; I added more than 100 contacts each month. I also travel for client meetings and on-site pitches while building relationships with new and existing customers.

At Teleperformance, I handled inbound and outbound calls for international accounts, resolving complaints and technical issues while maintaining KPI scores above 95%. I logged cases in Microsoft Dynamics 365 and averaged 73% customer satisfaction on challenging outbound calls.

I've also supported live Turkish- and English-speaking customers at ARRISE and handled sales, promotions, transactions, administration, and basic accounting at Flyzone Entertainment Center.