Nour Waleed

I am a motivated Business Administration student with hands-on experience in customer service and sales across call center and restaurant environments. I communicate fluently in English and Arabic and have basic Turkish skills, enabling me to support international clients effectively.

At Capital IT I handled both outbound and inbound sales calls, met monthly sales targets, and strengthened my persuasion and relationship-management abilities. In restaurants I managed transactions, resolved customer complaints, and trained new staff, which sharpened my problem-solving and interpersonal skills.

I thrive in fast-paced settings, excel at time management and multitasking, and work well in teams while adapting to changing priorities. My practical experience complements my academic studies toward a Bachelor's in Business Administration.

I am seeking an English-speaking call center role in Istanbul where I can apply my communication strengths, customer-focused approach, and sales experience to deliver professional support and exceptional service.