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muskan singhMS
Open to opportunities

muskan singh

@muskansingh8

I build luxury client relationships and support accurate sales operations.

India
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What I'm looking for

I'm seeking a backend or support role in a corporate environment where I can use my customer service, sales, CRM, billing, documentation, and coordination experience to support business operations and process improvement.

I'm currently supporting luxury jewellery clients at Titan's Rivaah by Tanishq, where I provide personalised styling and jewellery solutions for brides and families. I manage high-value billing, CRM records, client follow-ups, KYC documentation, and coordination with backend teams.

Previously at Aza Fashions, I cultivated lasting client relationships and delivered personalised experiences for international clients over video calls. I converted customers into high-value, loyal clients through attentive luxury service and strong industry knowledge.

At Massimo Dutti, I built customer relationships, used feedback to improve service, and developed visual merchandising skills. My sales and marketing internship at American Rural Pvt. Ltd. included campaign support, lead generation, client outreach, social media creatives, reporting, and market research.

I'm now looking to transition into a backend or support role where I can apply my customer service, sales, coordination, CRM, billing, and documentation experience to improve business operations.

Experience

Work history, roles, and key accomplishments

TT
Current

Associate

Titan (Rivaah by Tanishq)

Mar 2025 - Present (1 year 5 months)

Provided personalized styling and jewellery solutions to clients, particularly brides and families, ensuring a memorable and luxurious shopping experience. Managed CRM software for client records, followed up on leads, and ensured compliance with legal documentation and company policies.

Education

Degrees, certifications, and relevant coursework

Amity School of Fashion Technology logoAT

Amity School of Fashion Technology

Bachelor of Design, Fashion Communication

2018 - 2022

Grade: 7.3 CGPA

Pursued a Bachelor of Design in Fashion Communication, achieving a 7.3 CGPA.

VS

Vanasthali Public School

12th Standard, Commerce

2016 - 2017

Grade: 75%

Completed 12th standard in Commerce with 75%.

VS

Vanasthali Public School

10th Standard, General

2014 - 2015

Grade: 7.3 CGPA

Completed 10th standard with 7.3 CGPA.

Tech stack

Software and tools used professionally

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