Looking for a job

Abdul Khadar

@abdulkhadar1

Customer success and sales operations professional with retail experience who supported INR 30–50 lakh in monthly business across assigned locations.

India

Message

What I'm looking for

I'm seeking a fully remote, non-retail role in customer success, sales support, account coordination, business development or sales operations.

At The Sleep Company, I coordinated day-to-day operations across four store locations and supported approximately INR 30–50 lakh in monthly business. I used consultative selling to understand customer needs, handle objections and support purchasing decisions.

Across my roles at The Sleep Company and other retail businesses, I resolved customer concerns, coordinated after-sales fulfilment and coached store teams. At Van Heusen, I achieved 130% of my sales target and received the Kaizen Winner Award in 2017 for process improvement.

Experience

Work history, roles, and key accomplishments

Store Manager

The Sleep Company

May 2024 - Oct 2026 (2 years 5 months)

Led day-to-day operations and supported consistent business performance across four store locations, coordinating with store teams and senior management. Managed sales performance, customer conversion, revenue targets, promotions and daily performance reporting.

Customer Relationship Management Consultative Selling Sales Operations Revenue Tracking Team Leadership Inventory Management MIS Reporting Customer Escalation Management

Store Manager

House of Pataudi

Jan 2023 - Apr 2024 (1 year 3 months)

Managed daily operations for a premium fashion business, covering customer service, sales execution, staffing, inventory and operating standards. Used customer needs analysis, personalised service and proactive follow-up to identify sales opportunities and encourage repeat business.

Customer Needs Analysis Sales Execution Inventory Management Promotional Planning Team Coordination Cost Control

Store Manager

Allen Solly

Jan 2021 - Feb 2023 (2 years 1 month)

Oversaw customer experience, team performance, sales-target delivery, stock availability and daily operating controls in a high-footfall environment. Used customer engagement, promotional execution and team coordination to support revenue growth and store profitability.

Customer Engagement Promotional execution Team Coordination Revenue Growth Stock Management Reporting

Store Manager

The Raymond Shop

Jan 2020 - Dec 2020 (11 months)

Supervised customer service, sales execution, inventory, staff activities and operating standards for a premium menswear business. Supported promotional activity and customer relationships while maintaining store profitability and brand presentation.

Customer Service Sales Execution Inventory Management Staff Supervision Promotions Support Brand Presentation

Senior Customer Care Assistant & Assistant Store Manager

Van Heusen

Apr 2016 - Dec 2019 (3 years 8 months)

Supported the Store Manager and independently managed store operations during manager absences. Helped open three new store locations, supporting setup coordination, recruitment activities and early-stage operations.

Store Operations team training Recruitment support Process Improvement Sales Target Achievement