Mursal Asadulla

I am a highly skilled and results-driven recent graduate with extensive experience in IT support desk operations and administrative assistance. Throughout my career, I have demonstrated my ability to provide technical support, troubleshoot issues, and deliver exceptional customer service to ensure seamless operations. I am adept at managing multiple tasks efficiently, streamlining processes, and improving organizational productivity. My strong communication and interpersonal skills have allowed me to collaborate effectively with colleagues and clients.

During my time at Baring Aviation, I served as an IT Support Desk and Administrative Assistant. In this role, I assisted the office with technical problems, diagnosed issues, and provided troubleshooting for software and hardware problems. I also interacted with customers to address inquiries and resolve problems, ensuring a positive customer experience. Additionally, I managed and maintained computer systems, servers, and networks to ensure high availability and reliability. My attention to detail and ability to adapt in a fast-paced environment allowed me to schedule and manage appointments for clients in an efficient manner.

Prior to this, I worked as a Behavior Specialist at the Center for Social Dynamics. In this position, I managed inappropriate behaviors with the help of Behavior Intervention Plans. I actively participated in team meetings, case reviews, and professional development activities to enhance my skills in Applied Behavior Analysis therapy. Collaborating with interdisciplinary teams, I contributed to the development of comprehensive treatment plans and ensured consistency in intervention strategies. I also maintained accurate data entry into Central Reach, ensuring precision and completeness.