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Murali Joshi

@muralijoshi

Technical BA (IIT) with 4+ years in Banking. Expert in API integrations, Agile, and automating workflows to drive 90% efficiency gains.

India

Message

What I'm looking for

I seek roles in regulated banking or fintech where I can lead API integrations and digitisation projects, work cross-functionally, and deliver measurable operational improvements with clear growth and ownership opportunities.

I am a Technical Business Analyst with 4+ years of experience delivering enterprise-scale digital solutions for Corporate Internet Banking and LC digitisation. I translate complex business requirements into BRDs, FRDs, user stories and technical designs, lead cross-functional teams, and drive measurable efficiency gains—eliminating 90% of manual effort on a recent LC Digitisation program while ensuring zero critical incidents at go-live.

I collaborate closely with Product, Engineering, DevOps and Infrastructure teams to design scalable API integrations and robust CI/CD-backed delivery pipelines, author technical workflows and acceptance criteria, and produce actionable analytics using SQL and Excel. I thrive in regulated banking environments, communicate status and risks to executives, and focus on on-time, high-quality releases that improve operational efficiency and stakeholder confidence.

Experience

Work history, roles, and key accomplishments

Current

Technical Business Analyst

Current

ICICI

Apr 2024 - Present (1 year 9 months)

Owned end-to-end digitization of the Letter of Credit lifecycle, eliminating 90% of manual processing and delivering a secure enterprise LC Digitisation System with 100% on-time delivery and zero critical incidents at go-live.

Project Management Business Analysis API Integration Agile Scrum Jira Confluence Stakeholder Management DevOps Risk Mitigation

Technical Business Analyst

ICICI

Nov 2022 - Apr 2024 (1 year 5 months)

Served as core Technical Business Analyst for Corporate Internet Banking, leading API integrations across 4 major projects in 18 months and producing BRDs/FRDs and API contracts to reduce rework and ensure reliable releases.

Business Analysis API Design Postman SQL Data Mapping Agile Scrum Stakeholder Management

Marketing Analyst

Root Enroute

Nov 2021 - Nov 2022 (1 year)

Conducted competitive analysis of 10+ rival apps and performed functional, usability, and regression testing to benchmark product performance and support UAT for customer-facing applications.

Competitive Analysis Usability Testing Regression Testing UAT Data Analysis Excel Reporting

Education

Degrees, certifications, and relevant coursework

Indian Institute of Technology (BHU) Varanasi

Integrated Dual Degree (B.Tech + M.Tech), Material Science and Technology

2016 - 2021

Completed an integrated dual degree program combining B.Tech and M.Tech in Material Science and Technology from IIT BHU, focusing on advanced materials and engineering principles.