Dheemant Shetty
@dheemantshetty
Agile Business Analyst with 19+ years in banking and SaaS delivering measurable improvements.
IndiaWhat I'm looking for
I am an Agile Business Analyst with over 19 years of experience in banking (BFSI) and SaaS domains, including 7+ years as a Business Analyst and Product Owner. I specialize in requirement gathering, gap analysis, and translating client needs into user stories, acceptance criteria, and clear functional specifications.
I have driven measurable outcomes including improving operational efficiency by up to 54%, increasing customer satisfaction by 35%, and boosting employee productivity by 28% through process automation, digital banking solutions, and API/integration projects. I work across Agile and Waterfall methodologies and excel at stakeholder engagement, remote collaboration, and end-to-end delivery.
I am proficient with tools like Jira, Confluence, MS Visio, Axure, Figma, Power BI and Excel, and continuously expand my technical skills (SQL, APIs, Postman). I focus on practical, user-centered solutions that reduce manual effort, improve compliance, and accelerate time-to-market.
Experience
Work history, roles, and key accomplishments
Business Analyst
Intangles Labs Pvt Ltd
Oct 2023 - Nov 2024 (1 year 1 month)
Led Vendor API integration projects that increased telematics data transfer efficiency by 15% and drove SaaS feature deployments through requirements, user stories, UAT planning, and cross-functional coordination.
Senior Business Analyst
Equitas Small Finance Bank Ltd
Jun 2020 - Sep 2022 (2 years 3 months)
Spearheaded Locker Management System automation that increased customer satisfaction by 35% and cut manual effort by 8 hours/week; led Positive Pay System requirements and RTM to ensure audit and compliance adherence.
IT SME / Business Analyst
Axis Bank Ltd
Jun 2016 - May 2020 (3 years 11 months)
Defined requirements and led automation of corporate salary account and salary upload processes, improving operational efficiency by 54% and reducing processing time from 7 days to 3 days.
Education
Degrees, certifications, and relevant coursework
The Institute of Management Studies and Research, Thane (TIMSR)
Master of Business Administration, Finance
2002 - 2004
Master of Business Administration in Finance from TIMSR (Mumbai University), completed August 2002 to May 2004, focusing on finance and banking domain knowledge.
M. V. L. U. (Mithibai V. L. University) / Mumbai University
Bachelor of Commerce, Commerce
1997 - 2001
Bachelor of Commerce degree from Mumbai University, completed June 1997 to March 2001 with coursework in commerce and accounting.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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