Munga Mungaza

MM

Open to opportunities

Munga Mungaza

@mungamungaza

I support customers, handle transactions, and keep daily shop operations running smoothly.

What I'm looking for

I'm looking for remote Customer Service or Sales opportunities where I can support customers, communicate clearly, handle requests, and contribute to daily business operations.

I've supported customers in a betting and shop business from 2019 to 2024, handling requests, questions, transactions, and day-to-day operations.

I focus on friendly, respectful customer interactions and clear communication. I also provide sales support, product information, and practical help to keep service running smoothly.

I'm fluent in Swahili and have working English proficiency, with an interest in remote Customer Service and Sales opportunities.

Experience

Work history, roles, and key accomplishments

BB

Customer Service / Shop Assistant

Betting & Shop Business

Jan 2019 - Dec 2024 (5 years 11 months)

Assisted customers with their requests and provided friendly customer service. Supported daily business operations and maintained professional relationships with customers.

Customer Service Customer Support Sales Support Problem Solving Teamwork Product Knowledge

GO

Google Drive User

Utilized Google Drive for file storage, sharing, and collaboration, including managing shared folders and tracking changes on documents.

Google Drive File Management Collaboration Cloud Storage

Education

Degrees, certifications, and relevant coursework

SS

Secondary School

Secondary School Certificate, General Studies

Completed secondary school education.

Tech stack

Software and tools used professionally

Google Drive

Backpack

iOS

Android

Availability

Open to opportunities

Location

Tanzania

Authorized to work in

Job categories

Customer Service Representative Customer Service Customer Support Specialist Sales Store Assistant Customer Representative Customer Support Representative Customer Service Representative (CSR)Customer Experience Representative Customer Service Associate

Skills

Google Drive Backpack iOS Android Customer Service English Communication Customer Support Sales Support Problem Solving Teamwork Product Knowledge Transaction Support Swahili English

Interested in hiring Munga?

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