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clever masote

@clevermasote

Customer service representative with strong sales and clerical experience.

Zimbabwe

What I'm looking for

I am looking for a role that offers growth opportunities and values customer satisfaction.

I am a dedicated customer service representative with a proven track record in sales and clerical roles. My journey began at Africabet, where I honed my skills as a senior clerk, ensuring efficient operations and customer satisfaction. Following this, I transitioned to Itachi Plastics as an assistant sales manager, where I developed my sales acumen and learned the importance of client relationships.

Most recently, I have been with Econet Omnicontact, where I have further refined my customer service skills. My ability to communicate effectively in both English and Shona has allowed me to connect with a diverse clientele. I am passionate about leveraging my experience to contribute positively to a dynamic team and drive customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Advanced Level Certificate, Advanced Level

Completed Advanced Level with subjects including Mathematics, Economics, and Business Studies.

UN

Unknown

Ordinary Level Certificate, Ordinary Level

Completed Ordinary Level with subjects including Mathematics, History, Literature in English, Geography, English, and Shona.

Tech stack

Software and tools used professionally

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clever masote - Customer Service Representative - Econet Omnicontact | Himalayas