Open to opportunities

Mukesh Nathan

@mukeshnathan

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PMO and digital transformation lead improving delivery visibility with AI-aware operations.

India

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What I'm looking for

I’m looking to lead PMO governance for enterprise digital transformation, strengthen risk and compliance visibility (RAID/MIS dashboards), and apply AI-aware prompt structuring to improve reporting, process support, and decision-making in fast-paced delivery environments.

I’m a PMO, digital transformation, and operations professional with 10+ years of experience across BFSI, technology, localization, and logistics domains. I provide PMO governance and operational oversight for enterprise programs, managing RAID logs, compliance reporting, and delivery dashboards while coordinating stakeholders and vendors to improve SLA adherence and delivery predictability.

I’m known for stabilizing delivery in fast-paced environments by improving process visibility and standardizing execution through SOPs and governance playbooks. I also apply AI Fluency & prompt structuring to support business reporting, documentation, and process work, alongside tools like JIRA, SAP, SharePoint, Google Workspace, and Power BI.

Experience

Work history, roles, and key accomplishments

PMO Operations Lead

Prisma International

Jan 2023 - Jan 2025 (2 years)

Supported enterprise PMO governance and operational oversight for technology and transformation programs. Managed RAID logs, compliance reporting, and delivery dashboards while coordinating cross-functional teams across regions to improve SLA adherence and delivery predictability.

PMO RAID Management Compliance Reporting SLA

PMO Operations Lead

A2D

Jan 2020 - Jan 2023 (3 years)

Supported multi-region BFSI transformation programs through reporting, forecasting, and improved risk visibility. Built MIS dashboards for leadership reporting and optimized SAP workflows, reducing invoice cycle time and improving process efficiency.

Forecasting RAID Visibility Dashboards Vendor Management BFSI Transformation Support Process Improvement

Associate Project Manager

Lionbridge

Jan 2017 - Jan 2020 (3 years)

Supported delivery management for global banking localization programs by coordinating schedules, milestones, and release readiness activities. Assisted UAT coordination, defect tracking, production rollout support, and ensured adherence to regulatory and quality standards.

Project Coordination Localization UAT Quality Governance Stakeholder Management Regulatory Compliance

Logistics Operations Executive

Idemitsu

Jan 2014 - Jan 2017 (3 years)

Managed logistics workflows and vendor coordination while supporting SAP order processing. Focused on operational execution and smooth handoffs across logistics activities and stakeholders.

Logistics Operations Vendor coordination Workflow Management Operational Support

Sales & Credit Operations

NBFCs

Jan 2010 - Jan 2014 (4 years)

Supported B2B onboarding for NBFCs by performing KYC validation, credit documentation, and lending risk evaluation. Helped ensure compliance and accuracy of credit processes to support underwriting and lending decisions.

KYC Compliance Support Risk Assessment Process Improvement