Open to opportunities

VAIBHAV DARGE

@vaibhavdarge

Message

Results-focused and proactive in planning day-to-day operations and solving service issues.

India

Message

What I'm looking for

Looking for a challenging role that leverages my project management skills to drive business success and exceed client expectations.

As a seasoned project management professional with 6 years of experience, I have a proven track record of delivering projects that meet or exceed client expectations. With a strong background in IT and client management, I excel at managing teams and personal time to consistently exceed expectations. My expertise lies in project planning, task management, and risk management, ensuring timely and accurate project delivery.

In my current role as Project Co-ordinator at Lionbridge Technologies, I have achieved targeted levels of profitability by delivering projects that meet or exceed client expectations. I have also honed my skills in stakeholder management, project monitoring, and quality checks at various stages of the process.

With a strong educational background in IT and commerce, I am well-equipped to tackle complex issues and provide comprehensive solutions. My experience in email management, team leadership, and quality assurance has enabled me to provide exceptional customer service and drive business success.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

Lionbridge Technologies Pvt Ltd

Jul 2021 - Present (3 years 11 months)

Managed localization projects, ensuring client satisfaction and profitability. Oversaw project finances, conducted risk assessments, and facilitated communication between clients and internal teams. Led project meetings and maintained documentation for project lifecycle management.

Project Management Client Communication Risk Management Team Leadership Process Improvement Documentation Localization Stakeholder Management Quality Assurance

Email Executive

Reliance Jio

Aug 2019 - Jun 2021 (1 year 10 months)

Handled customer inquiries via email, providing clear and concise responses. Supervised a team of customer service representatives, ensuring optimal performance and customer satisfaction. Analyzed performance metrics to improve service quality.

Customer Service Team Management Email Performance Analysis Quality Assurance CRM Tools Data Analysis Communication Skills Problem Solving

Warehouse Executive

ASUS Technology Pvt. Ltd.

Jul 2015 - Nov 2017 (2 years 4 months)

Managed inventory and shipping operations, ensuring accurate records and timely order fulfillment. Led a team of warehouse associates, implemented quality control measures, and enforced health and safety compliance.

Inventory Management Shipping Team Leadership Quality Control Health and Safety Reporting Process Improvement Fulfillment

Web Developer

A2 Tech

May 2015 - Jul 2015 (2 months)

Developed responsive and interactive websites for a startup, aligning with branding goals. Successfully launched two websites, enhancing the online presence of the firm.

Web Development Responsive Design HTML CSS JavaScript User Experience Branding

Education

Degrees, certifications, and relevant coursework

Mulund College of Commerce

Bachelor of Science, Information Technology

2014 - 2017

Completed a Bachelor of Science in Information Technology, focusing on various aspects of IT including programming, systems analysis, and database management.