I am seeking a remote healthcare administrative role where I can contribute meaningfully to U.S.-based providers by streamlining scheduling, medical documentation, insurance verification, prior authorization, and EHR/EMR management.
Mujidat Adegbenro
@mujidatadegbenro
Medical Virtual Assistant with hands-on experience supporting U.S based healthcare providers
What I'm looking for
I am a trained and results-driven Medical Virtual Assistant with hands-on experience in EHR systems, patient scheduling, insurance verification, medical billing support, and healthcare administrative workflows. I am skilled in managing patient communication, coordinating appointments, maintaining accurate documentation, and supporting organized, HIPAA-compliant operations in fast-paced healthcare environments.
With a strong background in administrative support and customer communication, I bring a proactive, detail-oriented, and patient-centered approach to virtual healthcare support. I have practical experience with clinical workflows including patient intake, records management, scheduling coordination, insurance processes, and documentation using EHR systems such as TherapyNotes, SimplePractice, and DrChrono, among others.
I am highly organized, adaptable, and comfortable handling high-volume administrative tasks while maintaining professionalism and accuracy. My goal is to help healthcare providers reduce administrative workload, improve workflow efficiency, and deliver a smoother patient experience.
Available for remote opportunities across multiple time zones.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Medva Launchpad
Feb 2026 - Apr 2026 (2 months)
I completed a clinical simulation program focused on U.S. clinic workflows, including patient intake, appointment scheduling, and billing processes. I also gained hands-on experience with EHR documentation using eClinicalWorks, OptiMantra, TherapyNotes, and DrChrono, as well as performed insurance eligibility checks, EOB reviews, and prior authorization scenarios.
Administrative Virtual Assistant
Kasupo Foundation
Apr 2021 - Jan 2024 (2 years 9 months)
Supported daily administrative operations by managing office tasks, organizing records, and coordinating workflow. Performed data entry, document preparation, and file management with accuracy and confidentiality. Assisted with scheduling, communication follow-ups, and team coordination, using digital tools to maintain records and support efficient, timely operations.
Customer Support Representative
Alerzo Limited
Feb 2020 - Mar 2021 (1 year 1 month)
Handled 150+ daily client interactions across phone, email, and chat, resolved 95% of issues within 24 hours, and maintained a 98% customer satisfaction rate while logging interactions in Zendesk and CRM systems.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Bachelor of Science, Sociology
Bachelor of Science in Sociology from the University of Ibadan.
ALX Africa
Certificate, Virtual Assistance
Completed Virtual Assistant training certificate program focused on remote administrative and support skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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