Open to opportunities

Gloria Obasohan

@gloriaobasohan

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Remote appointment setter and customer support specialist focused on conversions.

Nigeria

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What I'm looking for

I am seeking full-time remote roles where I can use appointment setting and customer support skills, work across time zones, and contribute to lead conversion and customer satisfaction.

I am a results-driven remote professional with one year of call center experience in appointment setting and customer support. I specialize in outbound calling, lead qualification, CRM management, and resolving customer inquiries efficiently.

At DAAR Communications I conducted 70+ outbound calls daily, scheduled 20–30 qualified appointments weekly, and resolved 95% of client inquiries on first contact, helping improve lead conversion by 15%.

I maintain accurate CRM records, follow up with warm leads, and consistently meet daily and weekly performance targets while upholding high customer satisfaction and call quality standards.

I am organized, adept at remote communication tools, and available for full-time remote work with flexibility across international time zones.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Daar Communications

Feb 2023 - Feb 2024 (1 year)

Conducted 70+ outbound calls daily to generate and qualify leads and scheduled 20–30 qualified appointments per week, improving lead conversion by 15% and resolving 95% of client inquiries on first contact.