SANDRA IGWE
@sandraigwe2
Results-driven appointment setter focused on lead generation and client relationships.
What I'm looking for
I am an enthusiastic, results-driven appointment setter with hands-on experience in outbound and inbound calls, lead qualification, and CRM management. I consistently meet and exceed appointment-setting targets while supporting sales consultants and driving customer retention.
At Smash Property Investing I conduct daily outbound calls to generate and qualify leads, schedule and confirm appointments, and maintain accurate CRM records in systems such as HubSpot, Salesforce, and Zoho. I have a track record of exceeding targets and contributing to team sales goals.
Previously and concurrently I worked as a customer service representative and sales associate, handling inbound calls, upselling services, assisting customers with product selection, and managing follow-up to encourage repeat business. My strengths include persuasive communication, negotiation, time management, and professional phone and email etiquette.
I hold a BSc in Town Planning from the University of Nigeria Nsukka and bring a target-driven, organized approach to appointment setting and relationship management. I am motivated to apply my skills to support a high-performing sales team and help drive measurable business growth.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Smash Property Investing
Jan 2023 - Present (2 years 9 months)
Conduct outbound calls to generate and qualify leads, schedule and confirm appointments for sales consultants, and maintain accurate CRM records; consistently exceeded appointment-setting targets.
Sales Associate
Smash Property
Jan 2023 - Present (2 years 9 months)
Assisted customers with product selection and scheduling, managed follow-up calls to drive repeat business, and supported the team in exceeding monthly sales targets.
Customer Service Representative
Smash Property Investing
Jan 2022 - Present (3 years 9 months)
Handled inbound calls delivering solutions and support, promoted services to achieve upselling success and focused on customer retention through high-quality service.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science, Town Planning
Bachelor of Science in Town Planning from the University of Nigeria, Nsukka, completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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