Muhammad Younis

I am a Customer Experience Specialist with over 7 years of experience providing high-level support to clients and customers.

I have worked in roles at Pixako Technologies and MTJ - Bahawalpur Branch and served as a Virtual Assistant (2022–2023) and Assistant Manager (Oct 2021–Dec 2021). I analyze and report product malfunctions, update internal databases, and liaise with stakeholders to resolve issues.

My academic background includes a Bachelor's Degree in Commerce (Accounting), 2023 with a CGPA of 3.89/4 (Medalist). I was 12 times Empolyee of the month in 2 years and 5 months.

I bring strong organizational, communication, and time-management skills, with experience in lead generation, cash management, computerized accounting, and handling confidential documents. I work independently and as part of a team to retain clients and improve customer experience processes.