muhammad ravat

Provided administrative support including admissions, recruitment, pupil data management, and IT support. Also handled finance assistant duties including credit control and purchase ledger.

Managed rent control and monitoring of accounts for secure and introductory tenancies, ensuring timely rent collection and addressing overdue payments. Provided financial advice and collaborated with housing officers to resolve rent issues.

Handled customer inquiries, resolved issues, and processed payments. Served as front line for customer satisfaction and escalated issues as necessary.

Managed rent control, adjustments, and overdue payments, increasing collection rates by 20%. Provided financial guidance to vulnerable tenants and liaised with third-party agencies to resolve cases.

Handled billing, account updates, and debt recovery, achieving a 15% reduction in outstanding accounts within three months. Resolved invoice discrepancies and identified aged debt for recovery.

Assisted clients with financial difficulties, achieving a 30% improvement in customer satisfaction. Monitored policy changes and provided credit management advice to maintain high client retention.

Compiled performance reports on candidates and oversaw the employer dashboard to facilitate candidate placement with high reporting accuracy.

Assisted with payroll processing and financial record maintenance, helping uncover £50,000 in unclaimed funds. Participated in audits and processed accounts payable/receivable.

Currently pursuing a Data Analysis Course, part-qualified.

Completed BTEC Level 3 in Computing Specialist from September 2015 to June 2016.

Completed AAT Level 2, part-qualified, from September 2015 to June 2016.

Completed BTEC Level 3 in Business Finance & Accounting from September 2013 to June 2015.