Mariyam Touqeer

Managed rent accounts across temporary accommodation properties, monitored arrears and repayment plans, and used NEC Housing, RBIS, and DM360 for case management. Analyzed rent arrears with Power BI and supported tenants with Housing Benefit claims.

Processed invoices, raised purchase orders, and reconciled supplier statements within IRIS/PS systems. Produced financial reports for senior management and maintained compliance records for audits.

Monitored Birmingham City Council fund allocations and processed benefit decision notices. Managed ODOO CRM datasets, investigated discrepancies, and produced reports and appeal submissions.

Used Excel and Power BI to optimize workflows and enhance operational efficiency. Designed KPIs and reporting frameworks, and managed change initiatives through training and stakeholder engagement.

Conducted financial analysis using Excel to support marketing decisions and prepared monthly and quarterly financial reports. Supported accounts payable and receivable, invoicing, and CRM data management.

Collected and analyzed financial data to identify trends and evaluate controls. Used Excel PivotTables and VLOOKUP for data analysis and prepared audit reports with recommendations.

Pursuing a PhD in Computer Science with research interests in data analytics, strategic management, and innovation and technology adoption.

Completed an MSc in International Business with Data Analytics, including a dissertation on consumer perceptions of AI persuasion.

Completed an MS in Accounting and Finance with a thesis on the impact of corporate governance attributes on firm performance during COVID-19.

Completed a Master of Commerce with a research project on brand personality and e-marketing in the telecom sector of Pakistan.

Completed a Bachelor of Commerce with majors in accounting, auditing, economics, and business mathematics.