Muhammad Huda
@muhammadhuda
Operations and automation-focused IT professional with data-driven reporting and web app skills.
What I'm looking for
I’m an operations and automation-focused IT professional who combines process leadership with hands-on reporting and application building. I bring a mindset of “enhancing processes” through KPI tracking, workflow optimization, and practical, sustainable solutions.
In recent roles, I’ve led day-to-day operations and performance through CRM administration, call/reporting workflows, and structured onboarding. As an Admin Manager and Operations Manager, I supervised KPI reporting, improved processes, and supported teams with training documents and clear operational standards.
I also build tools that turn messy operational data into useful outcomes—using web development and API integrations to automate analysis and reporting. My project work includes automated KPI tracking systems, QA/call grading reporting, multi-period performance comparisons, routing/missed-call calculations, and pricing automation that reduces manual effort and improves accuracy.
Beyond operations, I strengthen my work with technical capabilities across data and security. I’ve developed with HTML/JavaScript and Django, built automations with Google Apps Script, integrated services like ChatGPT and Geocod.io, and pursued certifications/courses across cyber security, ethical hacking, and data science to keep improving how I ship reliable solutions.
Experience
Work history, roles, and key accomplishments
Operations Manager
BLV Enterprise
Jan 2025 - Apr 2026 (1 year 3 months)
Operations, systems processes reporting and strategy
Engineering Intern
PEC / BUITEMS
Mar 2023 - Aug 2023 (5 months)
Supported teaching activities, lab orientation, and student onboarding while tracking KPIs and generating department reports. Contributed to continuous improvements and ongoing department advancement initiatives.
Intern
OGDCL
Feb 2020 - Mar 2020 (1 month)
Handled documentation and office support, including Oracle data entry, and assisted with workflow analysis. Supported data acquisition and AI prompting for internal tasks.
Education
Degrees, certifications, and relevant coursework
BUITEMS
BSc (Hons), Petroleum and Gas Engineering
2019 -
BSc (Hons) in Petroleum and Gas Engineering at BUITEMS starting in 04/2019.
PAF Public School Lower Topa
HSSC, Computer Science
Completed HSSC in Computer Science at PAF Public School, Lower Topa (Murree).
PAF Public School Lower Topa
SSC, Computer Science
Completed SSC in Computer Science at PAF Public School, Lower Topa (Murree).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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