Anum Jamil Abbasi
@anumjamilabbasi
I build and run scalable EdTech operations, CRM automation, and digital course platforms.
PakistanWhat I'm looking for
I've led end-to-end digital operations at MedExamExpert, supporting an EdTech platform serving 10,000+ medical professionals through web infrastructure, LMS systems, CRM automation, and online course delivery.
I directed mock-exam delivery with real-time performance tracking, Zoom breakout automation, and digital station flows while maintaining 99.9% platform uptime. I also built CRM workflows for lead capture, sales pipelines, email drip campaigns, post-enrollment engagement, and KPI reporting.
As a freelance virtual assistant, I managed email campaigns, lead-nurturing workflows, client onboarding, calendar automation, databases, and project coordination for digital businesses and coaches.
Earlier at Sui Northern Gas Pipelines Limited, I supported CC&B billing operations, digital portals, IT asset management, UFG analysis, technical reporting, and structured Excel databases. I enjoy bridging technical execution with business goals through practical systems, training, testing, and cross-functional coordination.
Experience
Work history, roles, and key accomplishments
Head of Operations
MedExamExpert
Jan 2020 - Present (6 years 7 months)
Led end-to-end digital operations for an EdTech platform, overseeing web infrastructure, LMS systems, and CRM automation for 10,000+ medical professionals. Managed cross-functional teams and spearheaded CRM workflows, KPI dashboards, and UI/UX testing.
Managed professional email communications and campaigns using Gmail, Outlook, and Mailchimp, including automation via filters, rules, and templates. Designed lead-nurturing workflows and provided virtual support for digital businesses.
IT Assistant
Sui Northern Gas Pipelines LTD
Jan 2019 - Dec 2020 (1 year 11 months)
Operated and maintained the CC&B system, supporting data entry, billing processes, and customer account updates. Managed official email communications, digital portal workflows, and conducted data analysis for a UFG thesis.
Education
Degrees, certifications, and relevant coursework
University of Gujrat
Bachelor of Science, Information Technology
2015 - 2019
Pursued a Bachelor of Science in Information Technology, gaining a strong foundation in technical and operational skills.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
Skills
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