Muhammad Fayzan

I’m a Healthcare Operations & Sales leader with over 3 years of experience in high-pressure environments, specializing in team management and workflow optimization. I’m highly proficient in athenaOne for EHR management, insurance verification, and revenue cycle support.

I leverage GoHighLevel and Zoom to automate patient engagement and streamline virtual consultations, so teams can move faster without losing quality. In my current role, I manage front-desk operations including patient intake and insurance verification, while coordinating virtual consultations and business meetings.

I’ve led teams of 10–12 agents with a strong focus on HIPAA compliance, maximizing production, and delivering a superior patient experience. I also handle medical billing bucket follow-ups in athenaOne while managing B2B sales targets, educating teammates on multiple software platforms to improve efficiency across healthcare and marketing campaigns.

Previously, I drove business development at Aims Technology Pvt Ltd through cold calling in the UK market, identifying client needs, handling objections, and maintaining accurate records of calls and sales performance. Earlier, as a Self Verifier at Air Band Pvt Ltd, I verified USA enrollment and Medicare-related details with senior citizens, ensuring information accuracy and compliance while delivering respectful customer support.