At Volution Group Plc, I develop and enhance C#/.NET components and embedded screen customisations for Epicor ERP E10 and Kinetic. I also write and optimise SQL queries for data extraction, migration, integrity checks and reporting.
After progressing from Application Support Technician to Group IS Junior Software Engineer, I continue to support users across manufacturing, sales, procurement, logistics and finance. In my support role, I implemented and maintained ERP solutions and interfaces, protected data integrity, and built reports such as BAQs and dashboards.
I use Epicor data mining and analysis to support Power BI dashboard development and business intelligence initiatives. I also contribute to BPM design and workflow automation using Docstar.
Earlier, as an Application Support Analyst at Surrey County Hospital, I supported healthcare professionals with Cerner software and system issues. As an IT Support Intern at SYNCOM UK Limited, I configured office software, provided hardware support and assisted with digital banking platforms using Azure cloud infrastructure.
