Muhamed Elezaj
@muhamedelezaj
Electronic Channels Specialist at Raiffeisen Bank Kosovo supporting ATMs, TCRs, and e-banking.
KosovoWhat I'm looking for
At Raiffeisen Bank Kosovo, I support electronic channels, including ATMs, TCRs, and e-banking transfers. I also configure Cisco phones for bank employees and contributed to improving the bank’s E-corner product app.
Previously, I supported bank employees with T24-Core Bank System software, Microsoft Office, and Active Directory. My experience also includes ATM configuration, Cisco systems, and Python programming.
Experience
Work history, roles, and key accomplishments
IT-Specialist Electronic Channels
Raiffeisen Bank Kosovo
Jan 2019 - Present (7 years 9 months)
Configured Cisco phones for bank employees and created better apps for bank products such as E-corner.
Electronic Channels Support Officer
Raiffeisen Bank Kosovo
Jan 2018 - Dec 2019 (1 year 11 months)
Supported ATMs to provide better function for clients, supported employees on TCR for safe work with cash drawers, and supported clients on E-banking transfers inside and outside the bank.
Senior Help Desk Support
Raiffeisen Bank Kosovo
Jan 2014 - Dec 2018 (4 years 11 months)
Supported bank employees on software including T24-Core Bank System, Microsoft Office, and Active Directory.
Education
Degrees, certifications, and relevant coursework
American University in Cairo
Bachelor, Computer Science
2017 -
Pursuing a Bachelor's degree in Computer Science with a focus on LAN networks, ongoing since 2017.
Cisco Networking Academy
Cisco CCNA First Level, Networking
2013 - 2013
Completed the Cisco CCNA First Level certification in 2013.
Tech stack
Software and tools used professionally
Availability
Location
KosovoAuthorized to work in
Salary expectations
Social media
Job categories
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