Oltion Kasumi
@oltionkasumi
I support fintech production systems, service desks, and database operations.
KosovoWhat I'm looking for
I've supported production systems at Nettxio, a FinTech company, following experience in IT support at Ipko Telecommunications and media monitoring at PrimeDb.
My background also includes database maintenance with OJQ Civikos, credit analysis at the Agency for Finance in Kosovo, and research survey participation at Institute Riinvest. I'm studying Computer Science and Engineering at UBT in Prishtina and bring SQL, AWS database knowledge, strong communication, adaptability, and a solution-oriented approach to support work.
Experience
Work history, roles, and key accomplishments
Production Support
Nettxio - FinTech
Apr 2026 - Present (4 months)
Currently working in Production Support at Nettxio, ensuring operational stability and resolving production issues.
IT Support (Helpdesk) Technician
Ipko Telecommunications
Jun 2023 - Present (3 years 2 months)
Provided IT support as a Helpdesk Technician at Ipko Telecommunications, assisting with technical issues and user support.
System Engineer
Nettxio - FinTech
Sep 2024 - Apr 2026 (1 year 7 months)
Worked as a System Engineer in Production Support at Nettxio, a FinTech company, ensuring system reliability and performance.
IT Support (Service Desk)
Nettxio - FinTech
Sep 2024 - Apr 2026 (1 year 7 months)
Provided IT support at the service desk for Nettxio, handling technical requests and resolving issues.
Media Monitoring
PrimeDb - Media Intelligence Company
Jul 2022 - Aug 2022 (1 month)
Worked as a Media Monitoring specialist at PrimeDb, a media intelligence company, monitoring and analyzing media content.
Internship in Database Maintenance
OJQ Civikos
Apr 2022 - Jun 2022 (2 months)
Interned at OJQ Civikos, focusing on database maintenance tasks and supporting data management operations.
Internship as Credit Analyst
Agency for Finance in Kosovo
Mar 2022 - Apr 2022 (1 month)
Completed an internship as a Credit Analyst at the Agency for Finance in Kosovo, gaining experience in financial analysis and credit assessment.
Education
Degrees, certifications, and relevant coursework
Informatics High School Don Bosko
High School Diploma, Informatics
2017 - 2020
Completed high school education with a focus on informatics.
Availability
Location
KosovoAuthorized to work in
Job categories
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