Dormire Shala
@dormireshala
Junior IT Specialist at Telkos who configured customer network devices and resolved connectivity issues.
KosovoWhat I'm looking for
During my IT Intern role at AE Holding LLC (Telkos), I configured and tested modems and customer network devices, installed internet connectivity equipment, and provided first-level technical support.
At the Network Operations Center, I diagnosed connectivity issues and assisted with monitoring network performance while working with routers, switches, and IP addressing.
I'm studying Computer Science & Engineering at UBT, where I completed my first year. My projects include a responsive portfolio website and network infrastructure configured with Cisco Packet Tracer.
Experience
Work history, roles, and key accomplishments
IT Intern
AE Holding LLC (Telkos)
Oct 2024 - Dec 2024 (2 months)
Configured and tested modems and customer network devices, installed internet connectivity equipment, and diagnosed network issues. Provided first-level technical support and assisted in monitoring network performance.
Education
Degrees, certifications, and relevant coursework
UBT
Bachelor of Computer Science & Engineering, Computer Science & Engineering
2025 -
Pursuing a Bachelor of Computer Science & Engineering, having completed the first year of studies.
SHEcurity Conference & CTF
SHEcurity Conference & CTF, Cyber Security
2026 - 2026
Participated in the SHEcurity Conference & CTF in 2026.
IAAP Skënder Luarasi
Information Technology for Business, Information Technology for Business
2022 - 2025
Completed a program in Information Technology for Business from 2022 to 2025.
Shkolla Digjitale
Cyber Security Certificate, Cyber Security
Earned a Cyber Security Certificate.
Cisco Networking Academy
IT Essentials: PC Hardware and Software, IT Essentials
Earned the IT Essentials: PC Hardware and Software certification.
DEFCON Group Prishtina
Wireless Village Workshop #1, Wireless Networking
2026 - 2026
Attended the Wireless Village Workshop #1 in 2026.
Web Development Workshop
Web Development Workshop, Web Development
Completed a Web Development Workshop.
Front-End Web Development Course
Front-End Web Development Course, Front-End Web Development
Completed a Front-End Web Development Course.
English Language Certificate
English Language Certificate (C1), English Language
Grade: C1
Earned an English Language Certificate at C1 level.
Tech stack
Software and tools used professionally
Availability
Location
KosovoAuthorized to work in
Job categories
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