@anesasejdiu
IT support engineer at IPKO Telecommunications who troubleshoots Windows, Microsoft 365, and network issues.
KosovoAt IPKO Telecommunications, I installed and maintained Windows systems, supported Microsoft 365, Teams, and OneDrive, and troubleshot hardware, software, and network issues.
At Young Engineers, I delivered programming training and guided learners through practical projects using Python, Java, C++, HTML, and CSS. I’m currently pursuing Bachelor Studies in Electrical and Computer Engineering at University of Prishtina – Faculty of Electrical Engineering and Computer Science (FIEK).
Work history, roles, and key accomplishments
IPKO Telecommunications
Installed, configured, and maintained Windows operating systems and software. Provided technical support for Microsoft 365, Teams, OneDrive, and various hardware and network issues.
Degrees, certifications, and relevant coursework
Bachelor, Electrical and Computer Engineering
Currently pursuing a Bachelor's degree in Electrical and Computer Engineering at the Faculty of Electrical Engineering and Computer Science (FIEK).
High School Diploma, Electrical Engineering
Completed high school education with a focus on electrical engineering.
Web Development Basic, Web Development
Completed training in basic web development.
Web Development Advanced, Web Development
Completed training in advanced web development.
Java Programming, Computer Science
Completed a training program in Java programming.
Computer Science, Computer Science
Completed a training program in computer science.
Digital Skills, Soft Skills & Career Guidance Program, Digital Skills
Completed a program in digital skills, soft skills, and career guidance.
CyberSecurity and Cyber Hygiene, Cybersecurity
Completed a program in cybersecurity and cyber hygiene.
Software and tools used professionally
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