At ConcentrixTechnologies, I work as a Technical Support Advisor, helping resolve system faults and service disruptions with infrastructure, application, and network engineering teams. I act as a technical liaison with support and engineering, escalating critical issues and communicating impacts and workarounds.
At Circle K, I trained and supervised sales associates, conducted performance evaluations, and scheduled and delegated work. Earlier, at Esso Circle K, I handled customer questions and complaints, maintained database records, and supported product and service inquiries.
