Muamer Dizdarevic
@muamerdizdarevic
I deliver SaaS integrations, automation workflows, and technical support for production systems.
Bosnia and HerzegovinaWhat I'm looking for
At SyncTech, I deliver end-to-end SaaS implementations and ongoing technical support for live production systems.
I'm the primary escalation point for integration failures, data issues, automation errors, and API-related incidents. I design and maintain Salesforce integrations and automation workflows connecting third-party tools.
I've troubleshot webhooks, authentication, data mapping, and workflow logic across no-code platforms. I also create documentation, SOPs, and support playbooks that reduce recurring issues and improve operational reliability.
Previously, I supported legal and professional services organizations through API-driven systems built with Airtable, Make.com, and Zapier, alongside user training and workflow redesign.
Experience
Work history, roles, and key accomplishments
Deliver end-to-end SaaS implementations and provide ongoing IT and technical support for live production systems.
Act as primary technical escalation point for integration failures, data issues, automation errors, and API-related incidents.
Design, implement, and maintain API integrations and automation workflows connecting Salesforce with third-party tools.
Troubleshoot webhooks, authenticatio
Delivered hands-on technical support and integration work for legal and professional services organizations.
Built and supported API-driven systems using Airtable, Make.com, and Zapier.
Resolved high-volume operational issues through structured troubleshooting and workflow redesign.
Delivered user training and documentation to support adoption and self-sufficiency.
Provided customer care services, handling inquiries and supporting customer satisfaction.
Served as a restaurant waiter, delivering dining services to guests.
Education
Degrees, certifications, and relevant coursework
University of Travnik
Bachelor's degree, Business Economy
2015 - 2020
I'm finishing University now, just waiting for my diploma. Very to happy to make it in this difficult times. Took longer and lots of sacrificing but it was worth it.
MSS Busovaca
High School Diploma, Engineering Technician - Constructor on computer
2009 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Bosnia and HerzegovinaAuthorized to work in
Salary expectations
Job categories
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