Looking for a job

Mriga Khanna

@mrigakhanna

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Business Analyst and RPA Developer with 3.6 years of experience.

United Arab Emirates

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What I'm looking for

I am looking for a role that fosters innovation and allows for professional growth, where I can apply my skills in business analysis and RPA development to drive impactful solutions.

I am a dedicated Business Analyst and RPA Developer with over 3.6 years of experience in leveraging technology to streamline business processes and enhance operational efficiency. My expertise lies in business analysis, RPA development, and technical writing, where I excel in creating comprehensive documentation such as Business Requirements Documents (BRD) and Functional Specifications Documents (FSD). I have a strong grasp of various SDLC methodologies, including Agile and Waterfall, which I apply to ensure successful project delivery.

At Everise, I led the automation of 232 distinct Workforce Management reports, significantly reducing manual effort and improving reporting efficiency. My role involved requirements gathering, solution design, development, and deployment of automation solutions using Automation Anywhere and Power Automate. Additionally, I developed an intelligent bot within Microsoft Teams to streamline task management, enhancing user experience and task completion rates. My commitment to stakeholder management and process analysis has allowed me to effectively translate business needs into actionable data and process flows.

Experience

Work history, roles, and key accomplishments

RPA Developer

Everise

Jan 2023 - Feb 2025 (2 years 1 month)

Currently working as an RPA Developer focusing on the creation and maintenance of Robotic Process Automation bots. Utilizing Power Automate Desktop, HTML, Power BI, and Power Query to meet project requirements.

Robotic Process Automation Power Automate HTML Power BI Power Query Communication

RPA Developer

Inventum Technologies

Sep 2022 - Feb 2023 (5 months)

Worked as an RPA Developer focusing on the development and maintenance of automation bots using Power Automate Desktop.

Robotic Process Automation Power Automate Communication

Associate

Silverline LLC

Apr 2021 - Sep 2022 (1 year 5 months)

Involved in business expansion efforts through presentations, cold-calling, and sales activities.

Business Management Communication Cold Calling Sales

IT Associate

NTT DATA

Sep 2021 - Apr 2022 (7 months)

Designed and developed a responsive website to enhance user engagement. Utilized HTML, CSS, and JavaScript to create user interfaces and implemented back-end functionality for secure user data handling. Collaborated with the design team to ensure brand alignment.

HTML CSS JavaScript Web Development User Interface Design Testing Debugging Collaboration Project Management

Assistant

KAZAM EV

Jan 2021 - Feb 2021 (1 month)

Assisted in business expansion efforts through flyer distribution and cold calling using Zoho CRM.

Cold Calling Business Management Zoho Communication

Education

Degrees, certifications, and relevant coursework

Institute of Management Technology

Master of Business Administration, Business Administration

2024 - 2026

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology, Electronics and Communication Engineering

2017 - 2021

Grade: 8.6/10

Graduated in the field of Electronics and Communication from RKGIT, Ghaziabad. Courses included Data Structures, Algorithms, Computer Architecture, Operating Systems, and Software Engineering, as well as Embedded Systems, Signal and Systems, and Electronic and Communication subjects.