Open to opportunities

Mo Williamson

@mowilliamson

Message

Content Designer who creates scalable, human-centered content systems integrating AI.

United States

Message

What I'm looking for

I seek roles where I can build scalable, human-centered content systems, collaborate cross-functionally, integrate AI, and measure impact in a growth-oriented, user-focused environment.

I am a content designer with 8+ years of experience translating complex ideas into simple, scalable, and human-centered digital content.

I design systems and frameworks that bridge creativity, data, and AI to deliver intuitive experiences across diverse platforms and have built scalable content systems adopted at Meta.

I collaborate cross-functionally with design, product, and engineering to align language with business goals and user needs, and I have led projects that reduced costs by 63% and increased sales by 25%.

I advocate for the craft publicly (Content Design Manifesto), lead AI-integrated workflows, and focus on accessibility, localization, and measurable UX impact.

Experience

Work history, roles, and key accomplishments

Current

Content Designer

Current

Content Designer

JPMorgan Chase & Co

Nov 2023 - Dec 2023 (1 month)

Led content design for onboarding and public FAQs during Chase's acquisition migration, collaborating with product owners and executives to define onboarding components and justify design decisions.

Content Strategy Onboarding FAQs Stakeholder Management UX Writing Collaboration Information Architecture Accessibility

Content Strategist

Tech Fleet

Jul 2023 - Nov 2023 (4 months)

Designed user testing and language frameworks to simplify AI and blockchain terminology and delivered consistent UX content across product teams using Figma, improving clarity for fintech users.

Content Strategy User Testing UX Writing Figma Cross Functional Collaboration Information Architecture

Principal Content Strategist

MLP

May 2023 - Aug 2023 (3 months)

Reduced operating costs by 63% and increased website sales 25% through content design, UX audits, and technical documentation; improved Google Page Speed by 24% following content and IA updates.

Content Strategy Design Audits Information Architecture Figma Technical Documentation A B Testing Performance Optimization

Content Strategist

Impact Wealth Magazine

Apr 2021 - May 2023 (2 years 1 month)

Aligned UX writing with brand guidelines and created a Contributor Style Guide to standardize voice and tone for a high-net-worth audience, improving content consistency and governance.

Content Strategy Style Guide UX Writing Brand Voice Editorial Standards Stakeholder Management Analytics

Senior Content Strategist

Resident Magazine

Jan 2016 - May 2023 (7 years 4 months)

Implemented a comprehensive content strategy and UX improvements that increased readership 9% and user satisfaction 20% through research-driven copy and accessibility enhancements.

Content Strategy UX Research Accessibility Copywriting Analytics User Testing

Journalist

U.S. News & World Report

Jun 2016 - Jun 2017 (1 year)

Conducted qualitative research and collaborated with multidisciplinary teams to produce clear, consumer-facing content and interviews that addressed user problems and business needs.

Research Interviewing Content Accuracy Storytelling