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Moveahead Uchendu

@moveaheaduchendu

Executive Virtual Assistant and Customer Support Specialist at My Virtual Ally LLC, supporting 500+ clients and digitizing 500+ records.

Nigeria

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What I'm looking for

I’m looking for remote Customer Support Specialist roles focused on live chat and email support, or Executive Virtual Assistant opportunities. I want to contribute through responsive customer communication, organized administrative support, accurate documentation, and reliable follow-through.

At My Virtual Ally LLC, I manage calendars, appointments, inboxes, customer inquiries, and client CRMs. I also create branded content and coordinate social posts and targeted ads.

At GHT HEALTHCARE NIG LTD, I supported two senior stakeholders and 500+ clients while handling 2,000+ administrative and operational tasks. I digitized and organized 500+ records, contributing to reported time savings and more accurate recordkeeping.

As Customer / Client Support Manager at KEDI HEALTHCARE INDUSTRIES NIGERIA LIMITED, I supported 2,000+ customers through phone, WhatsApp, and in-person communication. I’m particularly interested in remote customer support roles focused on live chat and email, as well as Executive Virtual Assistant opportunities.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

My Virtual Ally LLC

Jan 2025 - Present (1 year 9 months)

Oversee calendar management, appointment coordination, and inbox organization using the Zero Inbox Method.
Create branded content with Canva, including flyers, logos, and social media visuals.
Schedule and manage social media posts and run targeted ads on Facebook, Instagram, and Google.
Conduct online research, compile data, and maintain client CRMs for efficient lead generation.
Handle customer

Current

Course Representative / Academic Administrative Support

Current

University of Cross River State, Nigeria

Jan 2025 - Present (1 year 9 months)

Provide academic and administrative support to lecturers by organizing course information and converting content from textbooks and academic resources into structured lecture materials. Use Microsoft Word to prepare and format materials for clearer presentation and easier use.
Coordinate academic information between lecturers and students through WhatsApp and Microsoft Word, supporting communicati

Executive assistant / Client Support

GHT HEALTHCARE NIG LTD

Sep 2020 - Feb 2026 (5 years 5 months)

Provided executive and administrative support to two senior stakeholders, coordinating calendars, appointments, meetings, documents, follow-ups, and daily business activities. Supported 500+ clients and handled 2,000+ administrative and operational tasks across customer service, scheduling, records management, sales coordination, procurement, and follow-up.
Built and maintained digital databases i

Administrative Assistant / Operations Support

SAMBAS HEALTHCARE

Mar 2018 - Oct 2025 (7 years 7 months)

Provided executive and administrative support to two senior stakeholders, coordinating calendars, appointments, meetings, documents, follow-ups, and daily business activities. Supported and handled administrative and operational tasks across customer service, scheduling, records management, sales coordination, procurement, and follow-up.
Built and maintained digital databases in Microsoft Excel fo

Customer / Client Support Manager

KEDI HEALTHCARE INDUSTRIES NIGERIA LIMITED

Mar 2018 - Aug 2020 (2 years 5 months)

Provided executive and administrative support to the CEO by coordinating calendars, appointments, customer follow-ups, communications, seminars, and day-to-day business operations. Supported a customer base of 2,000+ customers and handled approximately 10 to 15 customer interactions daily through phone, WhatsApp, and in-person communication.
Managed customer inquiries, complaints, sales coordinati