Mounandhar Reddy
@mounandharreddy
Senior ICCE at Orbitmark Agency who handled international customer calls and supported travel bookings and queries.
IndiaWhat I'm looking for
At Orbitmark Agency, I handled inbound international customer calls and assisted customers with travel-related queries, bookings, and support. I also resolved customer concerns and coordinated with internal teams to help ensure timely issue resolution.
As a Relationship Manager at Raam Groups, I built customer relationships through service, followed market trends to increase sales, and guided customers toward their goals. My academic projects include developing a portable mini cooler using a Peltier-based cooling system.
Experience
Work history, roles, and key accomplishments
Sr.ICCE
Orbitmark Agency
Sep 2025 - Aug 2026 (11 months)
Handled inbound international customer calls professionally, assisted with travel-related queries, bookings, and support, and resolved customer concerns while maintaining high satisfaction. Coordinated with internal teams to ensure timely issue resolution.
Relationship Manager
Raam Groups
Jul 2024 - Aug 2025 (1 year 1 month)
Built productive relationships with customers by providing quality customer service. Followed market trends and developments to increase sales and guided customers to achieve their goals tactically.
Education
Degrees, certifications, and relevant coursework
Vignan Institute of Information Technology
Bachelor of Technology, Mechanical Engineering
Grade: 7.49 CGPA
Pursued a Bachelor of Technology in Mechanical Engineering, achieving a CGPA of 7.49.
Chaitanya Engineering College
Diploma, Mechanical Engineering
Grade: 66%
Completed a Diploma in Mechanical Engineering with a percentage of 66%.
M.N.R. High School
Secondary School Certificate, General
Grade: 9.2 GPA
Completed 10th class under the Board of Secondary Education, Andhra Pradesh, with a GPA of 9.2.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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