@hrmegha
Relationship Manager at Urban Money supporting clients with financial documentation and processes.
IndiaAt Urban Money, I managed client relationships and assisted clients with financial documentation and processes.
At Dream Day Company, I handled customer queries, maintained interaction records, and worked to support customer satisfaction and loyalty.
At Shree Ram Electronics and CM Helpline, I supported customers with product information, after-sales service, and issue resolution. I also have a Diploma in Fashion Technology and an achievement in oxidised jewellery making.
Work history, roles, and key accomplishments
Raymond Industry
Jan 2019 - Dec 2019 (11 months)
Gained exposure to industry operations and customer service practices during an internship at Raymond Industry.
Urban Money
Managed and maintained strong relationships with clients, assisted with financial documentation and processes, and achieved targets ensuring high customer satisfaction.
CM Helpline
Made outbound calls to customers and potential clients, provided information, resolved issues, and maintained call logs and updated customer databases.
Dream Day Company
Handled customer queries and provided effective solutions, maintained accurate records of interactions, and ensured satisfaction and loyalty through quality service.
Shree Ram Electronics
Assisted customers with product information and after-sales service, resolved complaints with timely follow-up, and maintained positive customer relationships.
Degrees, certifications, and relevant coursework
MBA, Business Administration
Pursuing an MBA with expected completion in 2026.
Bachelor of Arts, Arts
2019 - 2021
Completed a Bachelor of Arts degree from 2019 to 2021.
Diploma, Fashion Technology
2016 - 2019
Completed a Diploma in Fashion Technology from 2016 to 2019.
ITI, Dress Making
2015 - 2016
Completed ITI in Dress Making from 2015 to 2016.
Software and tools used professionally
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