At Alcon, I support SAP S/4HANA implementation by translating business requirements into functional solutions. I configure and maintain SAP SD processes for order management, billing, and customer transactions.
I work with Finance, Operations, and Commercial teams to optimize Order-to-Cash processes. I also support master data governance and process compliance across business operations.
At Procter & Gamble, I streamlined procurement processes to reduce order lead times and supported vendor management, supply chain risk management, and global logistics.
At Ryanair Airline, I assisted passengers with flight changes and services, processed claims for compensation and refunds, and responded to customer queries. I hold a Bachelor of Arts in International Relations from Vistula University and certifications in SAP and Microsoft Power BI.
