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Kateryna Sakhno

@katerynasakhno

Supply Chain Analyst focused on forecast-led logistics, inventory optimization, and customer-first returns operations.

Poland
Message

What I'm looking for

I’m looking for a role where I can use supply chain analytics and cross-functional execution to improve forecast accuracy, inventory health, and on-time delivery—while continuing to enhance returns and customer outcomes through measurable process improvements.

I’m a Supply Chain Analyst who coordinates end-to-end logistics processes and delivery flows to protect service levels. By managing forecasts and planning, I’ve helped ensure >95% on-time supply availability.

I strengthen inventory and process performance through hands-on analysis. Using VMI monitoring with ROWC analysis, I identified slow-moving stock and implemented corrective actions that reduced inventory aging by ~20%, while also maintaining high data accuracy (>98%) in the CMF system.

My work also drives measurable improvements in operations and customer outcomes. I led projects to open and close consignment warehouses, reducing transition time by ~25%, and coordinated reverse logistics to reduce processing delays by ~15%. Previously, as a Customer Service Representative (Complaints & Returns), I managed 100+ RMA/service cases monthly with high accuracy and on-time closure.

I’m comfortable working across teams and systems to keep data consistent and decisions fast. I processed returns in Oracle, EBS, and other ERPs, reduced case rejections by ~10%, lowered invalid claims by ~15%, and shortened case resolution time by ~20% through cross-functional coordination (Warehouse, Finance, Logistics, Billing).

Experience

Work history, roles, and key accomplishments

AE
Current

Supply Chain Analyst

Nov 2025 - Present (7 months)

Coordinated end-to-end logistics processes to ensure >95% on-time supply availability through forecast management and planning. Improved VMI performance by reducing inventory aging ~20% and reduced transition time ~25% by leading consignment warehouse setup/closeout projects.

AE

Customer Service Representative

May 2022 - Nov 2025 (3 years 6 months)

Managed the full RMA (returns) and service request lifecycle, handling 100+ cases monthly with on-time closure and high accuracy. Reduced case rejections ~10%, lowered invalid claims by ~15%, and shortened cross-functional resolution time by ~20% through complaint verification and ERP-based returns processing.

Education

Degrees, certifications, and relevant coursework

Taras Shevchenko National University of Kyiv logoTK

Taras Shevchenko National University of Kyiv

Bachelor of Regional Studies, International Relations and Regional Studies

2020 - 2024

Bachelor’s degree with specialization in international relations, social communication, and regional studies, plus additional coursework in English–Ukrainian translation.

Tech stack

Software and tools used professionally

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