mossy dizzle
@mossydizzle
Patient Access Professional with 16+ years coordinating high-volume scheduling, insurance verification, and EMR compliance.
What I'm looking for
I’m a Dedicated Patient Access Professional with over 16 years of experience coordinating centralized EMR systems and high-volume patient access workflows. I specialize in Patient Appointment Scheduling and Physician/Provider Scheduling, while maintaining steadfast commitment to Healthcare Compliance, Patient Confidentiality, and HIPAA standards.
I’ve built a proven track record managing complex scheduling software workflows, benefit checks, and prior authorizations to help ensure timely patient care delivery. In roles across MRI scheduling and pulmonary/sleep patient access, I monitor scheduling queues, verify eligibility and implant/clinical safety details, and manage EMR systems (including Allscripts, Epic, and Meditech) alongside PACS to keep records accurate and secure.
Experience
Work history, roles, and key accomplishments
Medical Secretary
The Centers for Advanced Orthopedics
Dec 2025 - Present (6 months)
Scheduled patient appointments via phone, fax, and in-person requests using EMR systems. Coordinated insurance benefits and prior authorizations, handled check-in/check-out, and collected balances and co-pays.
MRI Scheduler
Diagnostic Imaging Services
Jun 2018 - Oct 2025 (7 years 4 months)
Managed high-volume inbound calls to schedule patient appointments and coordinate provider referrals within a patient access workflow. Applied MRI safety and clinical guidelines, monitored scheduling queues, verified implant information, and reduced delays through coordinated physician/provider scheduling.
Medical Representative
Pulmonary Consultants Sleep and Breathing Disorders Center
Mar 2007 - Jul 2018 (11 years 4 months)
Triage inbound patient communications, escalated urgent matters, and performed complex appointment scheduling using centralized scheduling software. Verified insurance eligibility, secured prior authorizations, managed EMR (Allscripts) and PACS, and processed HIPAA-compliant medical record requests with warm transfer protocols.
Education
Degrees, certifications, and relevant coursework
North Hagerstown High School
High School Diploma
1995 -
Earned a high school diploma from North Hagerstown High School in August 1995.
Availability
Location
Authorized to work in
Job categories
Skills
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