fatima Dhison

I am a detail-oriented Patient Access & Revenue Cycle specialist with over six years of experience in insurance verification, prior authorization, patient registration, scheduling, and medical records management. I consistently maintain high data accuracy in EMR systems and support revenue cycle processes to reduce denials and improve collections.

At my most recent roles I handled high-volume inbound calls, performed real-time eligibility and benefits verification, and documented interactions with audit-ready accuracy. I have experience with Epic, Cerner, Athena, and MEDITECH and have supported billing and coding teams to improve claim outcomes.

I focus on process-driven improvements—reducing claim denials, maintaining exemplary QA scores, and providing clear patient-facing explanations of EOBs and billing. I am committed to HIPAA compliance, quality assurance, and collaborative teamwork to optimize patient access and revenue performance.