Mosope Akinbo
@mosopeakinbo
I improve customer support, business operations, documentation, and team coordination.
NigeriaWhat I'm looking for
I've supported smooth business operations at Promotower Communications Ltd., responding to customer inquiries across email, phone, and digital channels, resolving complaints, maintaining records, and coordinating internal teams for efficient service delivery.
I've also managed social media and HR processes at Remote Reach Media, including customer engagement, recruitment coordination, onboarding, and staff documentation. In executive and community leadership roles, I digitized documentation to improve record accessibility by 40%, standardized reporting for 30% greater efficiency, and led operations and engagement for groups of up to 6,000 members.
Experience
Work history, roles, and key accomplishments
Assistant Area Leader
CCC Abeokuta Youth Organization
Jan 2026 - Present (7 months)
Support oversight of multiple youth branches. Assist in policy implementation and compliance monitoring, and facilitate cross-unit communication.
Youth Coordinator
CCC Divine Glory of God
Jan 2025 - Present (1 year 7 months)
Supervise and coordinate 40+ active youth members. Increased participation consistency by over 30% and implemented structured performance tracking systems.
General Secretary
CCC Abeokuta Youth Organization
Jan 2025 - Dec 2026 (1 year 11 months)
Implemented structured reporting systems, improving documentation accuracy by 45%. Coordinated leadership meetings and compliance documentation.
General Secretary
NASS - Federal University Oye-Ekiti
Jan 2022 - Dec 2023 (1 year 11 months)
Oversaw administrative operations for an executive body serving 6000+ members. Digitized documentation processes, improving record accessibility by 40%.
Public Relations Officer
NSBS - Federal University Oye-Ekiti
Jan 2021 - Dec 2022 (1 year 11 months)
Led communication strategy for 200+ members. Increased program participation by 35% through structured engagement initiatives.
Social Media Manager & HR
Remote Reach Media
Managed company social media platforms and engaged with customers professionally. Responded to inquiries and complaints across digital platforms, and supported HR processes including recruitment and onboarding.
Business Support Manager
Promotower Communications Ltd.
Provided operational and administrative support to ensure smooth business operations. Responded to customer inquiries and resolved complaints while maintaining high satisfaction.
Education
Degrees, certifications, and relevant coursework
Federal University Oye-Ekiti
Bachelor of Science, Biochemistry
2019 - 2024
Bachelor of Science in Biochemistry from Federal University Oye-Ekiti, completed from 2019 to 2024.
Iponri Grammar School
Senior Secondary School Certificate, General Studies
2011 - 2017
Senior Secondary School Certificate (SSCE) from Iponri Grammar School, completed from 2011 to 2017.
Ijero Baptist Church Nursery & Primary School
Primary School Leaving Certificate, Primary Education
2003 - 2011
Primary School Leaving Certificate from Ijero Baptist Church Nursery & Primary School, completed from 2003 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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