Morrison Akhidenor
@morrisonakhidenor
Resourceful virtual administrative assistant with strong communication skills.
What I'm looking for
I am a resourceful and self-motivated professional with a strong background in remote administrative support. My experience as a Virtual Administrative Assistant has equipped me with the skills to manage email communications, scheduling, and basic research tasks effectively. I pride myself on my ability to work independently and adapt to various challenges, ensuring that I meet client needs promptly.
In my previous role as a Customer Support Representative, I honed my communication skills by responding to customer inquiries and resolving complaints with professionalism. I maintained high satisfaction ratings by providing timely and effective solutions. I am passionate about personal development and am eager to contribute to a team that values flexibility and growth.
Experience
Work history, roles, and key accomplishments
Virtual Administrative Assistant
Morrison Akhidenor
Jan 2022 - Present (3 years 6 months)
Assisted clients with email management, scheduling, and basic research tasks, providing timely responses and solutions using platforms like Zoom, Google Workspace, and Slack. Helped organize digital files and maintained project trackers using Trello and Google Sheets.
Customer Support Representative
Online Retail Client
Jan 2021 - Dec 2022 (1 year 11 months)
Responded to customer inquiries via email and live chat, resolving complaints with patience and professionalism, maintaining high satisfaction ratings. Recorded and reported recurring issues to improve support documentation.
Education
Degrees, certifications, and relevant coursework
Ambrose Alli University, Nigeria
Bachelor of Education (B.Ed.), Education
Graduated in 2019 with a Bachelor of Education from Ambrose Alli University. Developed strong communication skills and a focused approach to problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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