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MOON MOON MITRA

@moonmoonmitra

Client relations manager at Skepper Creative Agency, handling international clients and coordinating delivery of their projects.

India

Message

What I'm looking for

I want to continue developing my career in corporate communication and public relations, bringing my experience in client relations, advertising, and marketing.

At Skepper Creative Agency Pvt. Ltd., I handle clients in Europe, North America, and the UAE, aligning their briefs with designers and coordinating timely delivery. My work includes market analysis, strategic planning, and account management.

Previously, at Brickwork India Pvt. Ltd., I built client partnerships, prepared proposals, and supported new business opportunities. I also ran email and social media campaigns, including LinkedIn and Facebook posts, and used Salesforce admin tools for project updates.

Across roles in advertising and media, I managed client accounts, media planning and buying, and business development. At Outdoor Advertising Professionals Pvt. Ltd. (OAP), I was promoted within six months; earlier, at Altitude Media Pvt. Ltd., I conducted market research, developed marketing strategies, and worked to grow the client base.

Experience

Work history, roles, and key accomplishments

Current

Senior Client Relation Manager

Current

Skepper Creative Agency Pvt. Ltd.

May 2022 - Present (4 years 6 months)

Maintaining high level of professionalism and competence in every client interaction. Handling European, North American, UAE clients and responsible for delivering on time.

Customer Relationship Management Account Management Strategic Planning Market Analysis Problem Solving

Associate Lead – Client Relation Manager

Brickwork India Pvt. Ltd

Mar 2021 - Dec 2021 (9 months)

Responsible for building long-term strong partnerships with clients and identifying new opportunities to scale-up revenues. Prepared proposals and negotiated business deals.

Customer Relationship Management Sales Proposal Writing Negotiation Email Marketing Social Media Marketing Salesforce

Senior Account Manager, Media Planning

Platinum Communications Pvt. Ltd.

Mar 2018 - Jul 2019 (1 year 4 months)

Developed relationships and sustained business growth with clients across multiple verticals. Actively identified and pursued new advertising and revenue opportunities.

Account Management Media Planning Customer Relationship Management Business Development Commercial Management

Senior Account Manager, Business Development

Outdoor Advertising Professionals Pvt. Ltd.

May 2017 - Mar 2018 (10 months)

Met with new clients and maintained relationships with existing clients for long-run campaigns. Generated potential new FMCG, corporate, and PSU clients and handled client servicing and vendor management.

Business Development Customer Relationship Management Cold Calling Cold Emailing Vendor Management Marketing Strategy Negotiation

Sr. Client Servicing Manager & Media Buying/Planning

Tinacca Media Pvt. Ltd.

Feb 2016 - Apr 2017 (1 year 2 months)

Visited clients with composite presentations for upcoming campaigns and prepared proposals as per client briefs. Monitored campaign effectiveness and followed up on payments and renewals.

Client Servicing Media Buying Media Planning Presentation Skills Proposal Writing Campaign Monitoring

Asst. Manager Sales- OOH & Events

Altitude Media Pvt. Ltd.

Jul 2010 - Nov 2015 (5 years 4 months)

Conducted market research and analysis to evaluate trends and competition. Developed and implemented marketing strategies to boost existing client base and reach new clients.

Sales Market Research Marketing Strategy Lead Generation Cold Calling Customer Relationship Management