Mookho Khama

As a dedicated and results-driven professional with over 3 years of experience in customer service, I have honed my skills in handling a wide range of customer inquiries via phone, email, and live chat. Proficient in using various CRM software, I am adept at maintaining up-to-date patient health records, ensuring confidentiality and compliance with data protection regulations, and coordinating patient appointments.

In my previous roles, I have demonstrated my ability to facilitate communication between patients, medical teams, and patients' families, while also supporting administrative tasks such as data entry, photocopying, and filing. With a strong background in electrical and electronics engineering, I am a detail-oriented and self-motivated individual with excellent listening and communication skills.

I am a team player with a strong work ethic, always striving to deliver high-quality results and provide exceptional customer service. With a solid understanding of various software and tools, I am confident in my ability to adapt to new environments and take on new challenges.