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Monique InthasoneMI
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Monique Inthasone

@moniqueinthasone

Administrative support professional at Arup coordinating office operations and supporting new-employee IT setup.

United States
Message

What I'm looking for

I’m seeking opportunities to specialize in Human Resources.

At Arup, I support office operations by arranging meeting spaces, coordinating supplies and maintenance, and assisting with invoice management and IT setup for new employees.

At Woodland Park Zoo, I provide onsite support for public and private events, organize inventory systems, and help keep event schedules on track while serving guests and internal customers.

At Providence Health & Services, I supported onboarding and tracked HR metrics, including attrition, absenteeism, and time-to-hire. I also maintained HRIS data and helped streamline attendance tracking and leave requests.

Across roles in administration, events, retail, and customer support, I’ve coordinated workflows and helped teams deliver a smooth experience for employees, clients, and guests. I’m seeking opportunities to specialize in Human Resources.

Experience

Work history, roles, and key accomplishments

Arup logoAR
Current

Facilities Assistant

Sep 2026 - Present (1 month)

• Set up conference rooms and assist with catering arrangements
• Ensure office cleanliness and stock supplies
• Arrange building/floor maintenance
• Support IT setup for new employees
• Assist with invoice management
• Safety floor warden trained

WZ
Current

Events production Assistant

Woodland Park Zoo

Jul 2026 - Present (3 months)

• Provide direct onsite support for all production elements of the zoo's private and public events, including: concerts, ticketed events, tours, fundraising dinners, receptions, weddings, event activations, etc.
• coordinate organization systems for inventory
• Meet event deadlines, projects and targets to keep to an event schedule; participate in problem solving event related issues
• Provide hig

SP

Retail and operations supervisor

Splendid

May 2025 - May 2026 (1 year)

• Supervise store opening and closing procedures, cash handling, and safe reconciliations.
• Assign daily tasks, manage staff break schedules, and lead shift briefings.
• Deliver hands-on customer service and resolve escalated shopper inquiries or complaints.
• Monitor stock levels, handle delivery receipts, and execute visual merchandising displays.
• Coach, train, and evaluate frontline associat

CT

Travel Agent

Costco Travel

Mar 2024 - Aug 2024 (5 months)

• Collaborate with clients to craft their perfect travel itinerary
• Coordinate transportation, reservations, and accommodations on behalf of clients
• Create a positive work environment for fellow employees
Uphold Costco’s reputation as a top-tier travel agency option through quality customer service and good results
• Build and maintain positive relationships with tourism organizations, includi

BB

Office Admin

Budget Blinds

Feb 2023 - Aug 2023 (6 months)

• Ensure general management of office by overseeing operational efficiency, effective communications, and other strategic and tactical planning
• Manage company facilities, including space planning/design, vendor contracts and relations, and office functions and services
• Serve as primary liaison between designers and installers , providing information, answering questions, and responding to req

FS

T-Mobile Receptionist

Forrest Solutions

Dec 2021 - Feb 2023 (1 year 2 months)

• Visitor Management: Greet guests, issue visitor badges, log arrivals and departures, and enforce building security procedures.
• Call Handling: Answer, screen, and route incoming phone calls, take messages, and transfer inquiries to the appropriate departments.
• Scheduling & Coordination: Manage conference room reservations (using tools like Outlook Calendar), schedule meetings, and assist with

Seattle Art Museum logoSM

Events Lead

Oct 2018 - Jan 2021 (2 years 3 months)

• Keep the event timeline moving strictly on schedule.
• Direct key program moments (ceremony processional, grand entrances, toasts, special dances).
• Manage guest check-ins, seating assistance, and VIP support.
• Troubleshooting & Problem-Solving:
• Put out fires discreetly behind the scenes (e.g., late deliveries, weather shifts, technical glitches) so the host or couple does not have to.
• Han

TEKsystems logoTE

Temporary Customer Support

Apr 2020 - Jul 2020 (3 months)

• Answer incoming phone calls and assist customers with questions and requests
• Process client onboarding process accurately and efficiently
• Enter paper work and credentials into company systems
• Maintain accurate records and documentation
• Collaborate with team members to deliver an exceptional customer experience.
• maintain payroll processes

Providence Health & Services logoPS

HR Advisor

Mar 2019 - Nov 2019 (8 months)

• Onboard newly hired candidates
• Tracked and analyzed key HR metrics (attrition, absenteeism, time-to-hire) to present actionable insights and quarterly updates to senior executives.
• Managed the data integrity of the HRIS platform, streamlining attendance tracking and automated leave requests
• Programs Used: Outlook, Taleo, Evercheck and JDX, Sterling background check

Providence Health & Services logoPS

Project Support Coordinator

Jul 2018 - Oct 2018 (3 months)

• Reports to: Project Manager
• Core Purpose: Take over micro-level organization, meeting follow-ups, and tracking so the project manager can focus on high-level strategy and decisions.
• Pace & Environment: Fast-paced office, hybrid, or remote setting managing multiple daily workflows, task lists, and deliverables.

IG

Microsoft Project Coordinator

Insight Global

Jun 2018 - Aug 2018 (2 months)

-Coordinating with Project manager on various projects for Microsoft
-Helped with managing multiple teams
-Working with small to big teams
-Having knowledge of projects to assist and problem solve

Nordstrom logoNO

Sales Associate

Apr 2017 - Jun 2018 (1 year 2 months)

-Top tier customer service
-Assist customers with product knowledge
Styling
-Follow moto of "under promise and over deliver"
-Training new employees
-Help develop curated outfits and styles for clients and customers
-Staying up to date on trends and product styling to best utilize the information for confident knowledge expressed to clients

SW

Lead Event Coordinator

Seattle Fashion Week

Dec 2015 - Dec 2016 (1 year)

-Promoted from venue assistant to Lead Event Coordinator
-Produce events alongside production team (booking, making timelines, discussing with sponsors and special guest etc…)
-For day of events overseeing the entirety of event for a seamless run

AI

Aerie Sales Associate

AMERICAN EAGLE OUTFITTERS INC.

Mar 2016 - Jul 2016 (4 months)

-Giving customers information on promotions and assisting with any of their questions and needs
-Staying up to date on trends and product styling to best utilize the information for confident knowledge expressed to clients.

BC

Fashion Stylist

BCBGMAXAZRIAGROUP

Dec 2015 - Jul 2016 (7 months)

-Giving clients and customers styling advice that flattered their body type and understanding how to elevate her own personal style.
-Staying up to date on trends and product styling to best utilize the information for confident knowledge expressed to clients.
-Training new employees and teaching new software or changes in certain tasks

Education

Degrees, certifications, and relevant coursework

UE

UW Professional & Continuing Education

Certificate, HR essentials

2024 - 2025

FI

FIDM

Associate’s Degree, Design and Visual Communications

2013 - 2015

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