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Monique Bulatao

@moniquebulatao

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Project Manager at CQ fluency Ltd, delivering end-to-end translation and localization projects.

Philippines

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What I'm looking for

I’m seeking a new role that leverages my skill set. I want to work proactively with recruitment and operations to deliver projects and reports efficiently, meet deadlines, and achieve high success rates.

At CQ fluency Ltd, I led end-to-end translation and localization projects involving multiple languages, clients, and stakeholders. I developed project plans and schedules, monitored budgets and workloads, and implemented quality controls for terminology accuracy and client requirements.

At Tomedes Limited, I coordinated translation projects between customers, the Customer Success Team, and vendors. I assigned translators using ZOHO CRM and performed quality checks using MemoQ and other CAT tools.

Earlier, I coordinated quarterly project-based work at GBW, monitoring fieldwork and project plans, schedules, and hours. I’m seeking a new role that leverages my skill set, where I can work with recruitment and operations to deliver projects and reports efficiently and meet deadlines.

Experience

Work history, roles, and key accomplishments

Associate Project Manager

CQ fluency Ltd

May 2023 - Aug 2026 (3 years 3 months)

Led end-to-end translation and localization projects involving multiple languages, clients, and stakeholders. Managed linguists, vendors, and cross-functional teams to deliver projects within timelines and quality expectations.

Project Management Translation Localization Vendor Management Quality Control Budget Monitoring Scheduling Client Communication

Project Manager

Tomedes Limited

Oct 2021 - Apr 2022 (6 months)

Analyzed customer needs, assigned translators using Zoho CRM, and performed quality checks using MemoQ. Coordinated projects between customers, success teams, and vendors, and monitored project status.

Zoho CRM MemoQ CAT Tools Project Coordination Quality Assurance Client Communication

Research Consultant

Integral Research

Aug 2021 - Aug 2021 (0 months)

Conducted qualitative research using CATI as a call dialer to Asian countries, making outbound calls to invite participants for phone interviews or online surveys.

CATI Qualitative Research Outbound Calling Interviewing

Enumerator/Interviewer

Ascend PH

Apr 2021 - May 2021 (1 month)

Recruited and interviewed locals in Region 5 Camarines Sur for a local project to conduct phone interviews.

Recruitment Interviewing Data Collection

Accounts Receivable Executive

D' Sunlit Sdn Bhd

May 2013 - Jul 2016 (3 years 2 months)

Received payments by cash, credit/debit card, and check, and monitored overdue accounts using automated systems. Recorded financial status and collection efforts, and notified customers of delinquent accounts.

Accounts Receivable Payment Processing Debt Collection Client Communication Biztrak

Customer Account Executive

Convergys

Sep 2012 - Jan 2013 (4 months)

Handled calls from the Western part of America, including billing inquiries, payment processing, troubleshooting cable boxes, and updating account information.

Customer Service Billing Troubleshooting Account Management

Project Coordinator

Monique Niebres

Managed quarterly project-based end-to-end major local projects with global standards, including scheduling, briefing, fieldwork monitoring, and maintaining project plans and schedules.

Project Coordination Scheduling Fieldwork Monitoring Project Planning Reporting