Open to opportunities

Monika Saleeb

@monikasaleeb

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User Experience Researcher passionate about translating insights into business value.

Zimbabwe

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What I'm looking for

I am looking for a role that values collaboration and innovation, where I can leverage my research skills to enhance user experiences and drive product success.

As an Intermediate User Experience Researcher, I have a strong foundation in both qualitative and quantitative methods. My passion lies in translating client behavior and feedback into actionable insights that drive business value. I have extensive experience in journey mapping, mindset modeling, strategic survey design, and mixed-method research across the financial and tech sectors.

In my current role at BMO, I lead end-to-end research initiatives to uncover client needs and journey insights across multiple product teams. I excel in navigating ambiguous product spaces, selecting appropriate research methods while balancing rigor with efficiency. My ability to synthesize findings into compelling reports and presentations has been instrumental in communicating actionable insights to stakeholders and driving data-informed prioritization.

Throughout my career, I have collaborated closely with business stakeholders, product managers, and designers to align research with strategic goals and improve client satisfaction. I take pride in mentoring cross-functional partners on research best practices, empowering teams to run their own studies through the development of toolkits and coaching frameworks.

Experience

Work history, roles, and key accomplishments

Current

Intermediate UX Researcher

Current

BMO, Wealth

Jul 2022 - Present (3 years)

Led end-to-end research initiatives to uncover client needs and journey insights across six different product teams. Executed a broad range of qualitative & quantitative methods across complex product spaces, delivering high-impact insights that shaped product direction and experience design.

User Research Qualitative Research Quantitative Research Stakeholder Management Data Synthesis Product Strategy Mentorship Templates

UX Researcher

LeapUX

Jun 2021 - Jun 2022 (1 year)

Delivered research-led design recommendations for a portfolio of clients in both private and public sectors, adapting methods to adhere to business goals and timelines. Facilitated co-creation workshops and conducted usability testing, card sorting, and analytics review to identify friction points and propose experience improvements.

Co Creation Workshops Usability Testing Card Sorting Analytics Client Management Design Recommendations Problem Solving

UX Researcher

Communitech

Aug 2020 - May 2021 (9 months)

Led research and strategy efforts for early-stage startups, helping define user needs, journey gaps, and feature opportunities. Employed in-depth interviews, secondary research, journey mapping, and wireframing to guide product development.

User Research Strategy Journey Maps In Depth Interviews Wireframing Product Development Digital Platform Redesign

Education

Degrees, certifications, and relevant coursework

McMaster University

Masters of Engineering Design, Engineering Design

Activities and societies: Relevant skills: interviews, empathy, adaptability, data analysis, critical thinking & time management

Completed a Master's degree focusing on engineering design principles. Developed skills in interviews, empathy, adaptability, data analysis, critical thinking, and time management.

Ryerson University

Bachelors of Biomedical Engineering, Biomedical Engineering

Activities and societies: Relevant skills: organization, analysis, attention to detail, reporting, problem solving & prioritization

Obtained a Bachelor's degree in Biomedical Engineering. Gained expertise in organization, analysis, attention to detail, reporting, problem-solving, and prioritization.