MNMonica Nickell
@monicanickell
Detail-oriented construction admin representative with strong customer service skills.
United StatesWhat I'm looking for
As a Construction Admin Representative at Dyna Fire, LLC, I manage a portfolio of over 400 projects, ensuring seamless communication between clients and the operations team. My role involves resolving account discrepancies, creating customer accounts, and handling legal documentation, including insurance and contracts. I have hands-on experience with AIA billing forms and filing liens across Florida, utilizing Sage Intacct for efficient data management.
Prior to my current position, I honed my leadership and customer service skills as a General Manager at The Simple Greek, where I successfully opened a franchise and managed a team of 50. My experience in the restaurant industry has equipped me with exceptional problem-solving abilities and a proactive approach to guest satisfaction. I am passionate about delivering world-class service and thrive in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Construction Admin Representative
Dyna Fire, LLC
May 2022 - Present (3 years 3 months)
Researched and resolved account discrepancies, created customer accounts, and entered data into the central database. Managed a portfolio of over 400 projects, acting as a liaison between clients and the operations team.
Waitperson
Anthony's Thornton Park
May 2019 - May 2022 (3 years)
Provided world-class service and hospitality to guests, handling cash and credit card transactions. Assisted with the Grand Opening Project and provided administrative support for the owner's new restaurant concept.
General Manager
The Simple Greek
Jan 2018 - May 2019 (1 year 4 months)
Acted as a liaison between restaurant owners and Simple Greek Corp. to successfully open a franchise from planning to grand opening. Led, created schedules for, and managed a team of 50 Team Members.
Education
Degrees, certifications, and relevant coursework
Valencia College
Bachelor of Applied Science, Business
2022 -
Currently pursuing a Bachelor of Applied Science in Business. This program focuses on advanced business principles and practices, preparing students for leadership roles.
Valencia College
Associate of Science, Paralegal Studies
2019 -
Completed studies in Paralegal Studies, gaining expertise in legal research, document preparation, and court procedures. This program provided a strong foundation in legal support services.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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