Open to opportunities

Monica Krivoruchka

@monicakrivoruchka

Message

I streamline office operations, executive support, and travel coordination.

United States

Message

What I'm looking for

I'm looking for an operations or administrative role where I can support executives, streamline workflows, coordinate travel and projects, and improve day-to-day office efficiency.

I oversee daily office operations at Landeavor, LLC, supporting executives, maintaining inventory, preparing monthly billing invoices, and coordinating project travel and company retreats.

Previously, I managed administrative services across two medical offices during an acquisition, led a team of ten staff members, processed payroll and performance reviews, and improved procedures through updated manuals and templates.

I've also supported healthcare referrals, pharmacy administration, patient admissions, and customized luxury travel planning while building strong client relationships and delivering tailored service.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Landeavor, LLC

Sep 2021 - Present (5 years 1 month)

Oversee daily office operations and support executives. Manage vendor relations, billing, onboarding, and corporate retreats.

Office Management Administrative Support Vendor Management Billing Onboarding Travel Coordination Notary Public

Part-Time Travel Advisor

Independent Consultant

Jul 2024 - Dec 2025 (1 year 5 months)

Provide personalized travel planning services specializing in luxury and customized vacations. Research and book travel arrangements and maintain strong client relationships.

Travel Planning Customer Service booking systems Supplier Network Customer Relationship Management

Customer Solution Expert (I & II)

CareCentrix, Inc

Aug 2017 - Sep 2021 (4 years 1 month)

Processed electronic faxes with adherence to HIPAA guidelines. Coordinated home health and durable medical equipment requests and provided prompt communication for timely processing.

HIPAA compliance Medical Equipment Coordination Task Management Documentation Communication Skills

Administrative Assistant (Temp)

Coram, CVS

May 2017 - Aug 2017 (3 months)

Provided administrative support for pharmacy operations, including scanning and indexing faxes. Prepared home charts and maintained documentation for new patient admissions.

Administrative Support Document Management Pharmacy Operations Courier Services

Office Manager/Administrator

Valrico Medical Care, JSA University Medical Care

Dec 2010 - Feb 2017 (6 years 2 months)

Managed administrative services for two offices during acquisition, overseeing a team of ten. Conducted time studies, payroll processing, and performance reviews, and improved operational efficiency.

Office Management Team Leadership Payroll Processing Performance Reviews Process Improvement Patient Satisfaction

Front Desk Receptionist

University Medical Care

Aug 2005 - Dec 2010 (5 years 4 months)

Greeted patients and pharmaceutical representatives, answered phones, and made confirmation calls. Created a front desk manual for SOP and verified insurance and collected co-pays.

Customer Service Front Desk Operations Insurance Verification SOP Development Communication Skills