Ireland Mackenzie

I am an administrative professional with over five years of experience in office coordination, bookkeeping, and reservations management. I use data analysis and advanced Excel to identify trends and produce actionable reports that improve operational performance.

In a recent Lead Office Coordinator role, I managed the full reservation process, developed filing systems that increased efficiency by 40%, and produced occupancy and revenue projections to inform decisions. I combine strong organizational skills with hands-on experience in HR attendance tracking and office operations.

Earlier roles in pharmacy and front-end leadership sharpened my attention to detail and adherence to safety and regulatory requirements, while also improving system performance by 30% and boosting cross-department workflow efficiency by 25%.

I bring proficiency in QuickBooks, Microsoft Dynamics 365, reservation systems, and advanced Excel, and I am committed to streamlining processes, improving accuracy, and supporting team productivity.