Looking for a job

Nicole Jenkins

@nicolejenkins

Message

I coordinate appointments, records, and client communications to keep office operations organized and responsive.

United States

Message

What I'm looking for

I'm seeking a remote administrative support role where I can keep schedules, records, communications, and daily workflows organized while delivering professional customer service.

At The Alliance, I coordinate client appointments, prepare insurance documentation, maintain confidential records, and support clients through phone and email communication as a licensed Life, Health & Annuity Insurance Agent.

I've also supported office workflows at The PrepDoc, managed travel bookings at BWJ Travel, and built responsive customer-service experience in fast-paced environments. I bring organized documentation, accurate data entry, calendar management, and dependable remote administrative support.

Experience

Work history, roles, and key accomplishments

Current

Licensed Life, Health & Annuity Insurance Agent

Current

The Alliance

Jan 2025 - Present (1 year 8 months)

Coordinate client appointments, maintain confidential records, and prepare insurance documentation. Serve as primary point of contact and follow up with clients to build lasting relationships.

Customer Service Appointment Scheduling Records Management Data Entry Communication Skills Outlook Microsoft Teams Zoom

Administrative Assistant

The PrepDoc

Jan 2026 - Mar 2026 (2 months)

Supported daily office operations through document preparation, filing, and records management. Performed data entry, scheduled appointments, and provided front-office customer service.

Data Entry Records Management Outlook Calendar Management Customer Service Document Management

Travel Agent

BWJ Travel

Jan 2024 - Jan 2025 (1 year)

Coordinated travel arrangements and maintained detailed customer records. Assisted clients throughout the booking process with timely communication and personalized support.

Customer Service Travel Coordination Communication Skills Problem Solving Attention To Detail

Server

Cracker Barrel

Jan 2022 - Jan 2023 (1 year)

Delivered exceptional customer service in a fast-paced environment. Prioritized multiple responsibilities and resolved customer concerns efficiently.

Customer Service Time Management Problem Solving Teamwork

Deli Clerk

Publix

Jan 2022 - Dec 2022 (11 months)

Assisted customers while maintaining high standards of service and professionalism. Worked efficiently within a team environment to support daily operations.

Customer Service Teamwork Organization Attention To Detail